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Who we are

We have been delivering community care alarm and response services on behalf of Newcastle City Council since 1984.

Initially based at the Civic Centre in central Newcastle, we moved to South Gosforth in 2004 when we became part of Your Homes Newcastle, the Arms Length Management Organisation set up by the council to manage the city’s council housing and provide housing-related support and care services.

After operating as YHN’s Community Care Alarm Service for over ten years, we relaunched our service as Ostara in 2015.

Ostara is a Code of Practice Platinum Accredited member of TSA, the industry body for Technology Enabled Care (TEC), representing the largest industry specific network in Europe and bringing together a growing membership of organisations across local government, health and the private sector.

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