"Michael is an excellent call handler - he was polite, helpful and patient. I didn't feel like I was being a bother at all"
"My aunt calls your staff her angels. The response officer who came out when she fell was very professional and caring, helped her to her feet and made her a lovely cup of tea. She could not praise her enough."
"Hayleigh was lovely and very helpful when I slipped getting out of the shower. Hayleigh helped me up and made me comfortable. "
"Thank you Peter and Jess for the care you gave our daughter when she injured her leg. We can't thank you enough"
"Thank you Andrew for installing the equipment and explaining how it all works. You were very patient and you had lovely manners"
"My mum has had fantastic service from Ostara since joining in 2019 Ostara and has been really well looked after."
"One of the Ostara team attended to my mam when she fell and it was like having a grandson with her. "
"Thank you for all your help with my brother after he had a few falls. The staff who attended to him were really lovely.
"Thank you to the beautiful man, who was absolutely brilliant and picked me off the floor when I fell on her face. I held to both of his hands and he lifted me off the floor, tested my fingers, looked at my eyes and asked me a few questions and advised that if I needed any further assistance I should ring 111.
I want to thank you for your service!"
"Thank you to the Ostara staff for doing a good job on Saturday night with my dad. Michael and Paul were really really good and friendly. "
"I’d like to praise Michael and Paul for the efficient, friendly, speedy way they sorted the problem out when came out to my son David on Friday. They also put in a request for someone to come out to install new fire alarms. "