"Michael is an excellent call handler - he was polite, helpful and patient. I didn't feel like I was being a bother at all"
"My aunt calls your staff her angels. The response officer who came out when she fell was very professional and caring, helped her to her feet and made her a lovely cup of tea. She could not praise her enough."
"Hayleigh was lovely and very helpful when I slipped getting out of the shower. Hayleigh helped me up and made me comfortable. "