Help at the touch of a button from our 24 hour telecare alarm response service

Our 24 hour response and support service creates a safe home environment, striking the balance between peace of mind and independence to enable our customers and their families to get on with their lives as freely as possible.

If an alarm is activated because you feel unwell, fall or feel unsafe, we will be notified straightaway so we can get you the help you need.

Our experienced response officers work around the clock every day of the year and will always be there when you need them.

Please note: Ostara is only available in Newcastle upon Tyne and some parts of Northumberland and North Tyneside- contact us for details.